Shipping policy
Shipping & Returns
| Country / Region | Shipping | Returns | Local Custom and Taxes |
| Portugal | Free delivery on orders over 150 EUR | Free | Included |
| Italy | Free delivery on orders over 195 EUR | 5 EUR | Included |
| France | Free delivery on orders over 195 EUR | 5 EUR | Included |
| Germany | Free delivery on orders over 195 EUR | 5 EUR | Included |
| United Kingdom | Free delivery on orders over 170 GBP | 12 GBP | Not Included |
| Switzerland | Free delivery on orders over 195 EUR | 10 EUR | Not Included |
| Rest of EU | Free delivery on orders over 195 EUR | 10 EUR | Included |
| Australia | Free delivery on orders over 195 EUR | 20 EUR | Not Included |
| United States | Free delivery on orders over 195 USD | 10 USD | Included |
| Rest of world | Free delivery on orders over 195 EUR | 20 EUR | Depends (Check with the country policy) |
Shipping destination: Mainland Portugal
Delivery within 2 working days.
Shipping destination: Portugal Islands
Madeira, Delivery within 5-7 working days.
Açores, Delivery within 6-15 working days.
Shipping destination: Europe
Delivery within 2-5 working days.
Shipping destination: United Kingdom
Delivery within 4-6 working days.
Shipping destination: Rest of the world
Delivery within 4-7 working days.
Import taxes and duties
If you live in a non-EU country + Norway and Sweden, please check your local import taxes and duties. Lachoix does not cover these import taxes and duties.
Cancelling your order
If you are based in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 7 working days from the day after you received your order.
Returns
You have a period of 30 days to request the return of any item.
For a product to be considered eligible for return it must be in the same condition in which it was purchased, with no signs of use and with the original tag attached.
To initiate a size exchange or return please access the following link by filling in the text boxes with the order ID and purchase email:
https://returns.itsrever.com/lachoix
For any doubt or question you can send an email to: help@itsrever.com
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