Shipping policy

Shipping & Returns

Country / Region Shipping Returns Local Custom and Taxes
Portugal Free delivery on orders over 150 EUR Free Included
Italy Free delivery on orders over 195 EUR 5 EUR Included
France Free delivery on orders over 195 EUR 5 EUR Included
Germany Free delivery on orders over 195 EUR 5 EUR Included
United Kingdom Free delivery on orders over 170 GBP 12 GBP Not Included
Switzerland Free delivery on orders over 195 EUR 10 EUR Not Included
Rest of EU Free delivery on orders over 195 EUR 10 EUR Included
Australia Free delivery on orders over 195 EUR 20 EUR Not Included
United States Free delivery on orders over 195 USD 10 USD Included
Rest of world Free delivery on orders over 195 EUR 20 EUR Depends (Check with the country policy)

 

Shipping destination: Mainland Portugal
Delivery within 2 working days.

Shipping destination: Portugal Islands
Madeira, Delivery within 5-7 working days.
Açores, Delivery within 6-15 working days.

Shipping destination: Europe
Delivery within 2-5 working days.

Shipping destination: United Kingdom
Delivery within 4-6 working days.

Shipping destination: Rest of the world
Delivery within 4-7 working days.

Import taxes and duties
If you live in a non-EU country + Norway and Sweden, please check your local import taxes and duties. Lachoix does not cover these import taxes and duties.

Cancelling your order
If you are based in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 7 working days from the day after you received your order.

Returns

You have a period of 30 days to request the return of any item.

For a product to be considered eligible for return it must be in the same condition in which it was purchased, with no signs of use and with the original tag attached.

To initiate a size exchange or return please access the following link by filling in the text boxes with the order ID and purchase email
https://returns.itsrever.com/lachoix

For any doubt or question you can send an email to: help@itsrever.com

 

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